Communications Analyst

Communications Analyst

About Helios Towers

We are a leading independent telecoms infrastructure company, with one of the most extensive tower portfolios across Africa and the Middle East. Our business model promotes tower infrastructure sharing and enables mobile network operators (MNOs) to deliver mobile connectivity more quickly, reliably, cost-effectively, and with a lower carbon footprint. In turn, this supports the expansion and quality of mobile connectivity, driving sustainable development in our markets.

What we do

We build, acquire, lease-up and operate telecommunications towers that can accommodate and power the needs of multiple tenants. Our tenants are the major Mobile Network Operators (MNOs) and we serve them across nine high-growth markets (8 in Africa + Oman in the Middle East). Our purpose, mission and sustainable business strategy are underpinned by our values of integrity, partnership and excellence.

Role Overview

Reporting into the Group Communications Manager within Strategic Finance, Investor Relations and Communications function, you will support the delivery of internal and external communications across the business.

This role offers an excellent opportunity for an early-career communications professional to gain exposure to internal communications, media relations, digital channels and leadership advocacy within a dynamic international organisation. You will help deliver communications aligned with the IMPACT 2030 strategy, supporting colleague engagement, strengthening Helios Towers’ external reputation and enhancing our digital presence.

The role will be based in our London office, requiring four days per week in the office and the option to work from home on Fridays.

Key Responsibilities

As a Communications Analyst, you will be responsible for:

Internal communications & engagement

• Supporting the delivery of internal communications aligned to the IMPACT 2030 strategy
• Assisting with the coordination of town halls, engagement initiatives and change communications
• Supporting cyclical business updates and localisation of messaging across regions
• Promoting culture, wellbeing and inclusion initiatives across the organisation

External communications & media

• Supporting engagement with trade and sector media
• Drafting and coordinating press releases and company announcements
• Preparing briefing notes, key messages and Q&A documents for media interviews, events and results announcements
• Producing and distributing media monitoring and coverage reports

Content development & coordination

• Creating high-quality written content across internal, external and digital channels
• Supporting story development across operations, engineering, quality and digital teams
• Working closely with Investor Relations, Public Affairs, HR, Digital and Operations teams
• Coordinating design support and ensuring consistency with brand guidelines

Digital channels & leadership advocacy

• Supporting management of the corporate LinkedIn channel, including content drafting, scheduling and publishing
• Assisting with leadership advocacy content and messaging guidance
• Monitoring digital engagement and contributing to performance reporting

Requirements for the Role

To succeed in this role, you will have:

• 2–3 years’ communications experience (in-house or agency)
• Experience supporting senior stakeholders and leadership communications
• Strong writing, editing and organisational skills
• Exposure to media relations and/or digital channel management
• Experience working in multi-market organisations is desirable

Desired Skills

• Strong PowerPoint and presentation development skills
• Design or Canva experience desirable
• Strong stakeholder management and collaboration skills
• Ability to manage multiple priorities in a fast-paced environment
• A proactive, detail-oriented and organised approach
• Confidence working cross-functionally with teams across the business
• French or Arabic language skills desirable

Benefits

• Office situated in the vibrant heart of London Liverpool Street
• Competitive annual gross salary
• Discretionary yearly bonus
• Access to private medical and dental care
• 9% employer pension contribution
• Season ticket loan available
• Gym membership included
• Complimentary daily breakfast

Helios Towers is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If you are applying for a position in South Africa, Employment Equity targets may apply when we consider your application.