Senior Sales Account Manager

Senior Sales Account Manager

We are a leading independent telecoms infrastructure company, with one of the most extensive tower portfolios across Africa and the Middle East. Our business model promotes tower infrastructure sharing and enables mobile network operators (MNOs) to deliver mobile connectivity more quickly, reliably, cost-effectively and with a lower carbon footprint. In turn, this supports the expansion and quality of mobile connectivity, driving sustainable development in our markets.

What we do
We build, acquire, lease-up and operate telecommunications towers that can accommodate and power the needs of multiple tenants. Our tenants are the major Mobile Network Operators (MNOs), and we serve them across nine high-growth markets (eight in Africa and one in the Middle East). Our purpose, mission and sustainable business strategy are underpinned by our values of integrity, partnership and excellence. 

Overview:

As a Senior Sales Account Manager, you will support the Head of Sales in implementing sales strategies and manage customer relations between our team and our key stakeholders.

Location: Democratic Republic of the Congo

Role Responsibilities:

As a Senior Sales Account Manager, you will be responsible for:

• Implementing sales strategies and objectives along with the Head of Sales and Marketing
• Liaising with other internal functional departments to resolve customer related challenges
• Proactively gather and convey business intelligence on marketplace competition and customer needs to the appropriate groups within the organization.
• Key contact for customer account relationship - managing relationship including responding to client requests
• Providing management with key planning tools including customer roll-outs and key customer initiatives, etc.
• Preparing sales/account plans and schedules to meet and exceed sales targets and objectives.
• The execution of commercial business plan and delivery of designated annual sales quota (number of site orders and revenue targets)
• Development and execution of business development initiatives and sales strategies & objectives along with the Director of Sales and Opco Executive management. 
• Managing sales process from inception to contract signature for Commercial Term Sheet, Master Lease Agreements, Co-location orders and Individual Site Leases
• Accurate, timely reporting on progress and revenue pipeline
• Manage and maintain the efficiency of the internal order delivery process, spot and control internal problems

Requirements for the Role:

To succeed in the role, you will be/will have:

• Degree qualified in a Sales and/Marketing related discipline
• At least 7 years’ commercial experience ideally with a Telecom Operator, Telecom Equipment Vendor or Infrastructure Provider.
• Must have experience in technical business-to-business (B2B) sales and account management (either IT and/or wireless telecommunications).
• Vendor or service provider background essential.
• Mobile Network Operators (MNOs) background highly beneficial.
• Successful track-record in delivering on sales targets strongly recommended Experience in managing and motivating a sales team required.
• Good knowledge of the African telecoms market, with specific technical and financial knowledge considered.

Desired Skills

• Experience with multinational company a plus.
• Understanding of telecom network rollout process, an advantage
• Good understanding of technical services commercial contracts is welcome