People Business Partner

People Business Partner 

Helios Towers is a leading independent telecommunications infrastructure company, having established one of the most extensive tower portfolios across Africa. It builds, owns and operates telecom passive infrastructure, providing services to mobile network operators. Helios Towers currently operates in 9 markets in Africa and Oman in the Middle East. 

Overview 

The People Business Partner partners with managers and employees to deliver people solutions that support business objectives and enhance employee experience. The role is responsible for end-to-end recruitment and onboarding, payroll coordination, performance management, learning and development, employee engagement, and culture initiatives. It ensures accurate HR records, compliance with company policies and legislation, and effective implementation of people practices that attract, develop, engage, and retain talent across the organization. 

Key Responsibilities 

1. Payroll Coordination 

• Coordinating monthly payroll inputs.  

• Ensuring payroll data submitted to the provider is accurate.  

• Supporting timely salary payments.  

• Maintaining payroll-impacting employee records in HRIS.  

• Managing employee benefits administration.  

• Ensuring HR processes remain compliant with company requirements and applicable legislation 

2. Recruitment & Onboarding 

• Manage end‑to‑end recruitment processes in collaboration with hiring managers 

• Coordinate job fairs, campus recruitment, and employer branding initiatives 

• Design and deliver structured induction and onboarding programs to ensure smooth integration of new hires 

• Ensure positive candidate and new‑joiner experience 

3. Performance Management 

• Follow up on monthly performance reviews with managers and employees 

• Support managers and employees in tracking  Performance Development Plans (PDPs) 

• Ensure consistency, fairness, and documentation of performance outcomes 

4. Learning & Training 

• Coordinate training plans (technical, leadership, soft skills) 

• Manage relationships with training providers and internal facilitators 

• Track training participation and evaluate learning impact 

5. People Engagement & Culture 

• Support engagement surveys and follow up on action plans (employee engagement initiatives) 

• Contribute to wellbeing, recognition, and culture‑building activities 

• Act as a trusted partner to employees and managers on people‑related matters 

Key Skills & Competencies 

• Strong knowledge of talent management and people development practices 

• Excellent stakeholder management and communication skills 

• Ability to translate people strategies into practical actions 

• Strong organizational and follow‑up skills 

• Data‑driven mindset for performance, training, and engagement tracking 

Experience & Qualifications 

• Degree in Human Resources, Business Administration, or related field 

• Minimum of 3 years of experience in recruitment, performance management, and training 

• Exposure to employee engagement initiatives 

• Knowledge of HR systems is an advantage