Quality Assurance Engineer

Helios Towers is a leading independent telecommunications infrastructure company, having established one of the most extensive tower portfolios across Africa. It builds, owns and operates telecom passive infrastructure, providing services to mobile network operators. Helios Towers currently operates in 9 markets Africa and Middle East.

Overview

The purpose of this role is to work within the Projects department, reporting to the Project Manager, to plan, monitor and control & coordinate all activities associated with project Quality as well as any site-based activities relating to Health & Safety, Build partner Management & Resource Management. The position is responsible for ensuring that the project scope is accurately reflected in a project design pack and that the Build partner used to undertake the work do so in a manner which meets all the requirements outlined in the HT Quality Plan and Health & Safety Plan. Drive adoption of digital tools and data-driven decision making and continuous improvement aligned to Helios Towers’ Impact 2030 strategy. 

Role Responsibilities

Quality- Coordination & supervision of Project Quality Plan to ensure a systematic methodology for verifying all Quality Control related activities throughout the project.   

Project Quality Plan:  

• Ensure the project scope is accurately reflected in the Project Design Pack by taking key site information (Tower, Power, Layout) and approving a design pack, inclusive of Bill of Materials & Bill of Quantities, which can be executed by sub-contractors.   

• Ensure that the design pack conforms to the HT Technical Specifications, HT Installation Manual and customer requirements.  

• Own and execute Quality Control activities to ensure final product meets the quality standards defined in the HT Installation Manual.  

Quality Assurance Reviews:  

• Responsible for the execution of the Quality assurance review of both HT works and works undertaken by the client on HT sites.  

• Ensure As Built documentation from Sub-Contractors & Clients are complete, accurate and stored in designated location.  

• Conduct quality audits, factory acceptance tests, site acceptance tests and commission reviews. 

Capability Quality Assurance:  

• Train Sub-contractors in the HT Installation Standards and Quality Assurance Processes.  

Health & Safety- Risk Assessments & Method Statements:  

• Review Sub-Contractor Risk Assessments & Method Statements and ensure they are fit for purpose and comply with HT H&S standards.  
• Review designs and installations to ensure that sites are ICNIRP compliant.  
• Conduct onsite reviews to ensure all work is being executed as planned.  
• Sub-Contractor Management-  
• Act as the main point of contact (POC) for appointed sub-contractors onsite ensuring the receipt of regular progress reports and scheduling inspection, test & commissioning visits to site.  
• Arrange access to site in line with the project delivery schedule and contracted dates.  
• Maintain Sub-Contractor quality performance data. Identify potential risks and issues and escalate them within the HTA projects organisation.  
• Manage the closure of snags and incomplete works identified during the QA process.  

Digitalisation & Technology: 

• Champion digital transformation initiatives within Projects. 
• Use project dashboards, Power BI, GIS, mobile inspection tools and digital workflows. 
• Drive data quality and governance for project.  
• Support AI-enabled analytics and remote quality monitoring initiatives where applicable. 
• Promote automation and reduction of manual processes. 

Requirements for the Role

To succeed in the role, you will be/will have:

• Project Management certification preferably.  

• Diploma/ Degree qualified in engineering/ Construction management, etc.  

• Quality & Health & Safety certification preferably.  

• 3+ years' experience in telecommunications infrastructure, power, construction or related capital projects. 

• Experience managing multiple contractors.  

• Working at height certification will be added advantage.  

• Experience in supervising or managing Health and Safety aspects of projects desirable.  

• A Valid Driving License (DL) 

Desired Skills

• Creative problem solving  

• Good communicator at all levels of the organization  

• Good attention to detail  

• Clear understanding of success criteria and driven to meet/ exceed them  

• Customer Understanding   

• Computer Literate (Excel, Word, Outlook)  

• Quality Management systems 

• Renewable energy and power systems awareness 

• Coding and Automation.  

PERSONAL QUALITIES  

• Accountability – Ability to take accountability for a project/ project as well as hold other accountable in order to achieve project and organizational objectives.    

• Results Orientated – Desire to achieve and exceed customer expectations and take past learnings to improve how HTA operates  

• Leading others – Ability to contribute to a vision and lead a team (project/ organization) to achieve that vision.  

• Team building – Able to develop individuals and groups into a team to achieve project objectives.  

• Good Communicator – Ability to efficiently and effectively communicate throughout the whole organization. Understanding clearly what each stakeholder requires and how best to communicate.  

• Customer Understanding – Understand the markets that customers operate in to enable the definition of project success criteria and prioritization of resource to meet the needs of our customers.  

• Process Orientated- Understand that good process drives efficiency and consistency within an organization and a project  

• Change Orientated- Desire to constantly improve how an organization operates and the results of an organization/ project 

Helios Towers is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, marital status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief.