Quality Assurance Engineer

Quality Assurance Engineer

Helios Towers is a leading independent telecommunications infrastructure company, having established one of the most extensive tower portfolios across Africa. It builds, owns and operates telecom passive infrastructure, providing services to mobile network operators. Helios Towers currently operates in 9 markets in Africa and Oman in the Middle East.

Overview

As a Quality Assurance Engineer at Helios Towers, you will play a critical role in upholding engineering excellence by ensuring that all technical standards, specifications, and best practices are consistently implemented across field operations. You will act as a key interface between engineering, operations, and field teams to drive quality, reliability, and continuous improvement across all tower infrastructure projects.

Location: Accra, Ghana

Role Responsibilities:

As a Compliance Investigations Manager, you will be responsible for:

• Ensuring implementation and compliance with Helios Towers’ engineering and technical standards across field operations.
• Conducting site inspections and quality audits to verify completed works meet required specifications and safety standards.
• Leading the resolution and technical closure of complex Stop Work Orders (SWOs), particularly on priority sites.
• Communicating and ensuring effective execution of technical bulletins and engineering updates.
• Maintaining accurate quality assurance records, reports and documentation.
• Collaborating with cross-functional teams to drive continuous improvement in quality and operational performance.

Requirements for the Role

To succeed in the role, you will be/will have:

• A degree in Engineering or a related technical discipline.
• 3–5 years’ experience in a Quality Assurance Engineering or similar field-based engineering role.
• Professional registration as an Engineer.
• Strong understanding of telecom tower infrastructure and the broader tower business environment.
• Solid knowledge of quality assurance processes, site inspections and engineering standards.
• Ability to analyse technical issues and drive practical, field-based solutions.
• Strong communication and stakeholder engagement skills
• High attention to detail with a structured and results-driven approach

Desired Skills

• Creative problem solving
• Good communicator at all levels of the organization
• Good attention to detail
• Results Oriented