Head of HR - People, Organisation & Development

Head of HR – People, Organisation & Development

Location: Accra, Ghana

Who we are
We are a leading independent telecoms infrastructure company, with one of the most extensive tower portfolios across Africa and the Middle East. Our business model promotes tower infrastructure sharing and enables mobile network operators (MNOs) to deliver mobile connectivity more quickly, reliably, cost-effectively and with a lower carbon footprint. In turn, this supports the expansion and quality of mobile connectivity, driving sustainable development in our markets.

What we do
We build, acquire, lease-up and operate telecommunications towers that can accommodate and power the needs of multiple tenants. Our tenants are the major Mobile Network Operators (MNOs), and we serve them across nine high-growth markets (eight in Africa and one in the Middle East). Our purpose, mission and sustainable business strategy are underpinned by our values of integrity, partnership and excellence.

Overview
Reporting to the Managing Director, you will be an integral member of the Helios Towers Ghana Executive team, responsible for creating and embedding a strategic HR function that drives organisational performance. You will partner closely with the Group HR Department to build high-performing teams, cultivate a culture of excellence and deliver on our Sustainable Business Strategy.

Role Responsibilities
As Head of HR – People, Organisation & Development, you will be responsible for:

• Leading the implementation of strategic HR processes, including workforce planning, talent management, performance management and culture change
• Designing and rolling out internal communications tools to enhance management–employee engagement
• Conducting needs assessments and delivering organisational development interventions aligned to business objectives
• Championing HR-led process reviews to optimise headcount and operating efficiency
• Overseeing performance management, ensuring fair appraisals with SMART objectives
• Driving the talent review and succession planning processes for critical roles
• Managing recruitment strategies, induction and onboarding to support workforce growth
• Implementing employee engagement and relations programmes that reinforce our values
• Ensuring compliance with Ghanaian Labour Law and Group policies, updating people policies as required
• Managing front-of-house, office facilities and company vehicle fleet operations

Requirements for the Role
To succeed in the role, you will have:

• A Bachelor’s degree, preferably in Human Resource Management or Business Administration
• At least 10 years’ prior HR experience, including a minimum of 3 years in a senior HR leadership role
• A proven track record in HR transformation and leading organisational development projects in telecoms or similar industries
• Experience driving culture change initiatives
• In-depth knowledge of Ghanaian Labour Law and local HR practices

Desired Skills

• CIPD, SPHR(i) or equivalent HR certification (advantageous)
• Proficiency with HRIS platforms, ideally SuccessFactors
• Strong verbal and written communication skills in English
• Exceptional stakeholder management and coaching abilities
• Resilience and the capacity to drive complex HR projects independently
• Strategic thinking with strong analytical and decision-making skills

Benefits

• Competitive basic salary
• Discretionary annual bonus
• Generous Pension Contribution  
• Health insurance
• Life insurance

Helios Towers is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, marital status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief.